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Fantastic service, both on the phone prior to any booking as well as all through the day of the car service. The team were professional, courteous and efficient and provided honest feedback on what work was needed while considering the $$ impact. Pricing was the best I've seen, and I would most definitely recommend Grant and the team to anyone looking for a car service with a personal, professional touch and thorough work ethic.
Mr Damien Tann has expressed his appreciation for the work recently carried out by your workshop on his motor vehicle.It is pleasing to learn that the efforts of you and your staff were appreciated. We add our congratulations for a job well done. Regards, Mark Andrews RAA Approved Repairer Manager
I recently had a pre purchase inspection done on a 2013 Toyota Rav 4. Buying a new car is a daunting and overwhelming experience for me, but I could not have been happier with the honesty, advice and professionalism from the whole team at Auto Masters Joondalup! Bringing a vehicle to a workshop that actually knows what they are doing and has decent mechanics and front end management is refreshing. So thankyou!! ps. This is why I am a loyal customer at your branch.
Good service completed on time, Staff advised us of the time and cost that will likely be incurred in the next service (as it is a big one) so we wound not get any surprises. Car was cleaner than when we dropped it off and we would recommend this store to others.
Very polite and thorough service,did not do anything without authourisation first.job well done
Excellent! I put my car in for service and safety check. The guys found a couple of issues that really needed tending to, they quickly sorted it all for a fair price. I will be back - thank you.
Excellent service at Auto Masters in Forrestfield. The work was completely very efficiently and my car was returned clean and tidy. A courtesy call to discuss my options before going ahead with work was greatly appreciated, as I am a student with limited finances.
I will definitely return and recommend the branch to others.
Craig, Chris and Mark have been very professional, helpful and patient.
Have my timing belt, front and rear brake pads, front and rear rotors replace plus 180k service.
Thumbs up for the team and highly recommended.
Vehicled vacummed, front and rear windscreens cleaned, tyres gloss and dash cleaned as well.
Thank you and well done to Boris & staff for helping me out of a predicament today. Coming down from the Mid North and not familiar with the area, Boris was very welcoming and helpful in trying to solve our mechanical problem and getting me on the road not only in my own vehicle eventually but a loan vehicle until we knew what the problem was. Being able to get back to be with my child at their SAPSASA event whilst Auto Masters Glenelg were reviewing my vehicle status meant so much to me & I ...
I booked my Suzuki Swift in for a service and from the first contact by phone Tom was very pleasant and helpful. My car was booked in and delivered at the recommended time. Tom was very pleasant and professional and gave his service with a smile. I told him of some other problems I was having and he said he would investigate. I later received a call from Tom explaining what was wrong with my car and what needed to be done. He gave me the estimated cost and I told him to go ahead and get it ru...
My car runs enormously better since visiting Auto Masters! The mechanic was friendly and helpful. He outlined other areas that required attention and I have no doubt that I was dealing with an honest mechanic. My car was even vacuumed! Very pleased!
My vehicle was vacuumed, front & rear windscreens cleaned, tyres glossed, dash cleaned.
I have and would recommend continue to Auto Masters to my family and friends.
Thanks again for a good service.
We were very satisfied with the service provided by the guys at Hilton. All the things listed on your feedback card were done and they even managed to unlock the child lock which was inadvertently put on on a rear door that we were already unable to open from the outside. Thanks Marc and your staff. We would recommend Auto Masters to family and friends.
The service provided was first class. Both check-in and pickup of vehicle was simple, efficient and friendly.
The vehicle was ready at the time promised and all final post-service items had been carried out to my satisfaction.
Refreshing to have good friendly service. Price quoted was what was delivered. No extras needed or suggested. Dealers tend to try and on-sell extras that are not needed. Price was good and the wife is very happy. We will definitely going back, and an added bonus - car was cleaned as well that was not expected.
Customer service at Mandurah WA is outstanding. Honest appraisals, great work and good price.